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Terms and Conditions

Table of Contents

Last updated: 16-03-2026

These Terms and Conditions govern the use of nubicare.co.uk and the purchase of products from Nubicare Ltd.

By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.

1. Company Information

This website is operated by:

Nubicare Ltd
Website: nubicare.co.uk

References to “we”, “us”, and “our” refer to Nubicare Ltd.

2. Eligibility to Purchase

By placing an order on this website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or legal guardian.
  • You are legally capable of entering into binding contracts.
  • The information you provide when placing an order is accurate and complete.

We reserve the right to refuse or cancel orders if these conditions are not met.

3. Products and Product Information

We aim to ensure that all product descriptions, images, pricing and availability information on our website are accurate.

However:

  • Product packaging may vary slightly from images displayed.
  • Colours may vary depending on device screens.
  • Minor typographical errors may occasionally occur.

We reserve the right to correct errors and update information without prior notice.

4. Pricing

All prices displayed on our website are in GBP (£) unless stated otherwise.

Prices may change at any time without notice. The final price, including any applicable delivery charges, will be shown at checkout before payment is completed.

We reserve the right to cancel orders if pricing errors occur.

5. Orders and Order Acceptance

When you place an order, you will receive an order confirmation email.

This email confirms that we have received your order, but it does not guarantee acceptance.

We reserve the right to:

  • Cancel or refuse orders
  • Limit quantities purchased
  • Cancel orders suspected of fraud or unauthorised activity.

If an order is cancelled after payment has been taken, a full refund will be issued.

6. Shipping

Shipping terms, delivery options and delivery times are outlined in our Shipping & Returns Policy. Delivery times are estimates and may vary depending on courier services and circumstances outside our control. Orders within the UK Mainland are typically shipped using Royal Mail or Evri, while some European orders may be fulfilled through logistics partners including Amazon Fulfilment (FBA).

7. Returns and Refunds

Returns and refunds are subject to our Shipping & Returns Policy, which includes a 60-day product guarantee.

Certain items may not be eligible for return, including:

  • Empty product containers
  • Items returned after the guarantee period
  • Products purchased through third-party resellers.

Refunds are issued to the original payment method used for the order.

8. Website Use

By using this website, you agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to systems or networks connected to the website
  • Interfere with the operation or security of the website
  • Copy or reproduce website content without permission.

We reserve the right to suspend or restrict access to users who violate these conditions.

9. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Images
  • Product descriptions
  • Website design

is the intellectual property of Nubicare Ltd or its licensors.

This content may not be reproduced, distributed, modified or used for commercial purposes without prior written consent.

10. Website Disclaimer

The information provided on this website is for general informational purposes only.

While we make reasonable efforts to ensure accuracy, we make no guarantees or warranties, express or implied, regarding:

  • The completeness
  • Accuracy
  • Reliability
  • Suitability
  • Availability

of the information, products, or services contained on this website.

Any reliance you place on such information is strictly at your own risk.

11. Product Use Disclaimer

Our skincare and cosmetic products are intended for cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Customers are responsible for reviewing product ingredients to avoid potential allergic reactions.

We recommend performing a patch test before using any new skincare product.

If irritation occurs, discontinue use and consult a healthcare professional.

Individual results from skincare products may vary.

12. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. We do not control or endorse the content of these websites and are not responsible for their privacy policies, practices, or content.

13. Limitation of Liability

To the fullest extent permitted by law, Nubicare Ltd shall not be liable for any indirect, incidental, consequential or special damages arising from:

  • Use of this website
  • Inability to use the website
  • Reliance on website content
  • Use of products purchased through the website.

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law.

14. Force Majeure

We shall not be held liable for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Strikes
  • Supply chain disruptions
  • Government restrictions
  • Transport or courier delays.

15. Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use and protect your information under UK GDPR and EU GDPR.

16. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes will take effect immediately upon publication on this page.

17. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.