FAQ's

Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

  • ABOUT NUBICARE >
  • PRODUCT SELECTION >
  • HOW TO USE >
  • RESULT & EXPECTATIONS >
  • ORDER, SHIPPING & SUPPORT >

Nubicare is a UK skincare brand that creates ingredient-led face serums to address real skin concerns such as blemishes, dark spots, visible ageing, dryness, and redness, and to support the skin barrier. We focus on making effective formulas that are easy to use and fit seamlessly into daily routines, without unnecessary complexity.

We offer targeted skincare rather than a wide range of products. Each serum is made with carefully chosen active ingredients and is designed to address a specific skin concern, such as supporting the skin barrier, reducing dark spots, or helping your skin look smoother and firmer.

Nubicare is a UK skincare brand focused on creating ingredient-led face serums designed to support everyday skin concerns through simple, effective routines.

Yes, all our serums are vegan and we never test on animals.

Our serums are vegan, cruelty-free, and formulated without added fragrance or colour. We believe skincare should be effective, uncomplicated, and centred around thoughtfully chosen ingredients.

Choose Azelaic Acid + Niacinamide if you want:

• Dark spots
• Post-acne marks
• Blemishes
• Uneven-looking skin

Choose Ceramide Barrier Support if you want:
• Dry skin
• Tightness
• Sensitive-feeling skin
• Barrier support

Choose Bakuchiol Retinol Alternative if you want:
• Fine lines
• Early signs of aging
• Smoother-looking skin
• A gentler alternative approach to traditional retinol routines

Choose Azelaic Acid + Niacinamide if you want:

• Dark spots
• Post-acne marks
• Blemishes
• Uneven-looking skin

Choose Ceramide Barrier Support if you want:
• Dry skin
• Tightness
• Sensitive-feeling skin
• Barrier support

Choose Bakuchiol Retinol Alternative if you want:
• Fine lines
• Early signs of aging
• Smoother-looking skin
• A gentler alternative approach to traditional retinol routines

Yes. Our serums are designed to fit into simple routines and can be combined depending on your skin goals. Introduce products gradually and prioritise consistency over using multiple actives at once.

Example routine:
Morning → Azelaic Acid + Niacinamide
Evening → Ceramide Barrier Support or Bakuchiol

After cleansing:

  1. Apply 2–3 drops to clean, dry skin.
  2. Gently press into the face and neck.
  3. Follow with moisturiser.
  4. Use SPF during the day.

Apply serum before moisturiser.

Routine order: Cleanser → Serum → Moisturiser → SPF (AM)

Start 2–3 times weekly when introducing active skincare, then increase gradually as comfort and consistency improve.

Most people can build to daily use, but consistency matters more than frequency.

No skincare product can guarantee complete removal. Our goal is to
help improve the appearance of skin concerns over time through consistent use.

Skin changes gradually. Consistent use and avoiding frequent product switching usually lead to better outcomes.

Our formulas are developed around common skincare concerns, including blemishes and uneven-looking skin, but everyone’s skin responds differently.

If pregnant, breastfeeding, or under medical skincare treatment, speak with your healthcare professional before introducing new skincare.

No. Nubicare products are cosmetic products intended for external use and are not a substitute for medical advice or treatment.

We currently serve customers in the supported delivery regions shown at checkout.

Once dispatched, you’ll receive tracking details by email.

You can contact our support team via the contact page or email support.


  • Fast Shipping

    Doorstep delivery to most of the UK.

  • Price-match guarantee

    Safe money when ordering with us.

  • Hassle-free exchange

    No questions ask

  • Support

    Customer satisfaction No.1 priority